Comments on: Customer Service? No, We Don’t Offer That Here…

By: the mayor

the mayor — Sun, 06 Dec 2009 14:49:03 +0000

Why can’t retailers take a lesson from Target? That is exactly what my last post was about. They gave me APOLOGY COUPONS!! for a hassle caused by MY insurance company at the pharmacy counter.

Mind you, Target wasn’t the cause of the problem. I just had to wait for the mess to be straightened out which they did!

By: NGS

NGS — Thu, 03 Dec 2009 16:41:12 +0000

I really don’t know why you can’t say the company name. I’m always puzzled by such restraint.

By: jessica

jessica — Wed, 02 Dec 2009 17:08:38 +0000

I swear that could have been AT&T. That is why I do not have an Iphone.

By: tysdaddy

tysdaddy — Wed, 02 Dec 2009 14:11:59 +0000

God, I love a good complaint letter. This one rocked the house . . .

So when did you finally get your rugs . . . ?

By: Ann

Ann — Wed, 02 Dec 2009 04:36:22 +0000

From here on out I want to hire you as my “Writer Of All Things”.

You’re fantastic. (Oh how I wish I could come over with a bottle of wine and have you write to someone I’m very “disgruntled” with right now!)

By: Connie @ Young and Relentless

Connie @ Young and Relentless — Wed, 02 Dec 2009 01:54:41 +0000

Have I told you lately how much I love you and enjoy your disgruntledness? Is that a word?

Did you get your rugs? I feel like you left us hanging….

By: Petra aka The Wise (Young) Mommy

Petra aka The Wise (Young) Mommy — Wed, 02 Dec 2009 01:46:13 +0000

hahahaha, awesome. My email inboxes are like that too, and I am totally in denial that I have to do something about it. Sigh.

I would also write a letter like that. Shitty customer services pisses me off almost as much as Jonas Brothers haters

By: Michele

Michele — Wed, 02 Dec 2009 00:42:54 +0000

Next time I have a dispute with a company could I get you to write the complaining email? Mine never sound that good. They are a lot more whiny.

By: Michele

Michele — Tue, 01 Dec 2009 23:39:23 +0000

Okay, so you got the rugs back, but damaged, you were refunded by the credit card company…so did you get compensated for the damage? (I’m guessing not.)

Are these people even still in business?

It would be so hard for me not to go stand in front of that business owner’s house with a picket sign that said, “Where are my rugs?” I wouldn’t because with my luck I’d be arrested for harassment or something. Never mind that, what the company did at the time was theft…

I’m curious…what other emails did you have stashed away?

By: DCUrbanDad

DCUrbanDad — Tue, 01 Dec 2009 17:44:33 +0000

Remind me never to piss you off.